-Privacy Policy

This Privacy Policy describes how www.trulycontagious.com ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.


Contact

If you have questions or concerns, please contact us at:

📧 Email: hello@trulycontagious.com
📬 Mail: Truly Contagious Returns, 3477 S 2900 W, Heber, UT 84032, United States


Collecting Personal Information

We collect the following types of Personal Information:

Device Information

  • Purpose: Load the Site accurately, analyze usage, improve performance.

  • Source: Automatically collected using cookies, tags, web beacons, log files, and pixels.

  • Shared with: Shopify.

  • Includes: Browser type, IP address, time zone, cookies, referring/exit pages, device identifiers, and browsing behavior.

Order Information

  • Purpose: Fulfill orders, process payments, ship products, communicate, detect fraud, and send promotions.

  • Source: Provided by you.

  • Shared with: Shopify, and third-party processors (e.g., Sezzle, PayPal).

  • Includes: Name, billing/shipping address, payment info, email, phone.

Customer Support Information

  • Purpose: Respond to inquiries and provide support.

  • Source: Provided by you.

  • Shared with: Jane.com, FashionGo, Faire, Boutique Hub, LA Showroom, Amazon, Walmart (where applicable).

  • Includes: Name, address, phone number, email.


Minors

Our Site is not intended for individuals under 18. If you believe your child has provided us with Personal Information, please contact us to request deletion.


Sharing Personal Information

We share your information with service providers and partners as needed, such as:

  • ShopifyShopify Privacy Policy

  • Legal authorities, if required to comply with laws, subpoenas, or enforce rights


Behavioral Advertising & Retargeting

We use your information to deliver personalized ads and marketing. We share usage data with:

You can opt out via:


Using Personal Information

We use Personal Information to:

  • Sell and ship products

  • Process transactions

  • Communicate updates

  • Send offers and ads

  • Prevent fraud

  • Comply with laws


Retention

We retain your information unless you request deletion. Contact us at hello@trulycontagious.com to request erasure.


Automated Decision-Making

We use limited automation for fraud detection via Shopify. No legal or significant effects are made by automated decisions.


Cookies

We use cookies and similar technologies for site performance, analytics, advertising, and personalization. Cookies may be placed by Shopify, as well as:

Shopify Core Cookies

(See full list at: Shopify Cookie Policy)

Third-Party Cookies/Trackers

Name Provider Purpose Duration
_fbp Meta (Facebook) Retargeting & ad delivery 90 days
_tt_enable_cookie TikTok Tracking & conversion measurement Session
_ttp TikTok Ad performance and personalization 13 months
_gads, _ga, _gid Google Analytics & conversion tracking Up to 2 years
hjSession*, _hj* Hotjar Heatmaps, session recording Session/1 year
_msclkid Microsoft Ads conversion tracking 30 days
kl_*, __kla_id Klaviyo Email tracking and popup behavior Up to 2 years
clarity_* Microsoft Clarity UX behavior analysis Session/13 months

Cookie Management

You may manage cookie preferences via your browser or opt out at:

Blocking cookies may affect your shopping experience.


Do Not Track

We do not currently respond to “Do Not Track” browser signals due to lack of consistent standards.


Changes

We may update this policy as needed for compliance, operations, or legal changes. The most current version will always be available at www.trulycontagious.com.


Complaints

If you're unsatisfied with how we handle your data, contact us first. You may also file a complaint with:

 

Last updated: May 19, 2025


Truly Contagious