This Privacy Policy describes how www.trulycontagious.com ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
If you have questions or concerns, please contact us at:
📧 Email: hello@trulycontagious.com
📬 Mail: Truly Contagious Returns, 3477 S 2900 W, Heber, UT 84032, United States
We collect the following types of Personal Information:
Purpose: Load the Site accurately, analyze usage, improve performance.
Source: Automatically collected using cookies, tags, web beacons, log files, and pixels.
Shared with: Shopify.
Includes: Browser type, IP address, time zone, cookies, referring/exit pages, device identifiers, and browsing behavior.
Purpose: Fulfill orders, process payments, ship products, communicate, detect fraud, and send promotions.
Source: Provided by you.
Shared with: Shopify, and third-party processors (e.g., Sezzle, PayPal).
Includes: Name, billing/shipping address, payment info, email, phone.
Purpose: Respond to inquiries and provide support.
Source: Provided by you.
Shared with: Jane.com, FashionGo, Faire, Boutique Hub, LA Showroom, Amazon, Walmart (where applicable).
Includes: Name, address, phone number, email.
Our Site is not intended for individuals under 18. If you believe your child has provided us with Personal Information, please contact us to request deletion.
We share your information with service providers and partners as needed, such as:
Shopify – Shopify Privacy Policy
Legal authorities, if required to comply with laws, subpoenas, or enforce rights
We use your information to deliver personalized ads and marketing. We share usage data with:
Meta (Facebook/Instagram) – Ad Settings
TikTok Pixel – Privacy Center
Microsoft Ads & Clarity – Privacy
Hotjar – Privacy Policy
Klaviyo – Used for email tracking and site analytics
You can opt out via:
Digital Advertising Alliance: https://optout.aboutads.info
Google Ad Settings: https://www.google.com/settings/ads/anonymous
Bing Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
We use Personal Information to:
Sell and ship products
Process transactions
Communicate updates
Send offers and ads
Prevent fraud
Comply with laws
We retain your information unless you request deletion. Contact us at hello@trulycontagious.com to request erasure.
We use limited automation for fraud detection via Shopify. No legal or significant effects are made by automated decisions.
We use cookies and similar technologies for site performance, analytics, advertising, and personalization. Cookies may be placed by Shopify, as well as:
(See full list at: Shopify Cookie Policy)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Retargeting & ad delivery | 90 days |
| _tt_enable_cookie | TikTok | Tracking & conversion measurement | Session |
| _ttp | TikTok | Ad performance and personalization | 13 months |
| _gads, _ga, _gid | Analytics & conversion tracking | Up to 2 years | |
| hjSession*, _hj* | Hotjar | Heatmaps, session recording | Session/1 year |
| _msclkid | Microsoft | Ads conversion tracking | 30 days |
| kl_*, __kla_id | Klaviyo | Email tracking and popup behavior | Up to 2 years |
| clarity_* | Microsoft Clarity | UX behavior analysis | Session/13 months |
You may manage cookie preferences via your browser or opt out at:
Blocking cookies may affect your shopping experience.
We do not currently respond to “Do Not Track” browser signals due to lack of consistent standards.
We may update this policy as needed for compliance, operations, or legal changes. The most current version will always be available at www.trulycontagious.com.
If you're unsatisfied with how we handle your data, contact us first. You may also file a complaint with:
U.S. Federal Trade Commission (FTC): https://reportfraud.ftc.gov/
Your state’s Attorney General office
Last updated: May 19, 2025
